Shipping policy

Shipping Policy

Last updated: September 25, 2026

GAVEZO is operated by LF CAPITAL LLC. This policy explains where we ship, the costs shown to customers, and the time required to process and deliver orders.

Shipping destination

Our online store currently accepts and ships orders within Brazil. International checkout is not currently available. If additional markets are activated, the available destinations, prices, and estimated delivery times will be displayed at checkout before payment.

Processing time

Orders are normally processed within 1 to 2 business days, Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the next business day. Processing time is separate from carrier transit time.

Shipping method, cost, and delivery estimate

Standard shipping within Brazil costs BRL 22.00. The estimated carrier transit time is 3 to 5 business days after dispatch. The normal total estimated delivery time is therefore 4 to 7 business days from the order date. The shipping method, final charge, and estimated delivery details are shown at checkout before you complete your purchase.

Delivery estimates are not guarantees. Remote destinations, holidays, severe weather, carrier disruptions, customs or government actions, and other circumstances outside our reasonable control may cause delays.

Tracking

When tracking is available, we will email a shipping confirmation and tracking details after dispatch. Tracking may take up to 48 hours to update.

Correct delivery address

Customers are responsible for providing a complete and accurate delivery address. Contact contact@gavezo.com immediately if a correction is needed. We cannot guarantee an address change after fulfillment begins. Additional shipping charges caused by an incorrect address, refusal, or an unclaimed parcel may be the customer's responsibility, except where applicable law requires otherwise.

Lost, damaged, or delayed orders

If tracking shows no movement for an unusual period, the parcel is marked delivered but cannot be located, or the order arrives damaged, contact us at contact@gavezo.com with your order number. We will review the matter with the carrier and provide an appropriate solution. Keep all packaging for a damaged-delivery claim.

Contact

Email: contact@gavezo.com
Operator: LF CAPITAL LLC, doing business as GAVEZO
Business address: 9380 SW 72nd St, Suite B 214, Miami, FL 33173, United States